Asset Management Team
Our Asset Management Team is responsible for managing the following aspects of your home/tenancy:
- Day-to-day maintenance of your home
- Planned maintenance (e.g. kitchen replacements)
- Estate Improvements
Our Aim
We hope to provide you with a good standard of accommodation and to continually maintain your home for you. However, there are certain repairs that you are responsible for. These are summarised below:
- Broken sinks
- Broken windows
- Lost keys
- Easing doors to fit over carpets
- Light bulbs and electrical fuses
- Tap washers and sink plugs
- Window stays and fasteners
- Clothes lines and bins
- Shrinkage cracks in walls or ceilings
- Any of your personal property that is broken
- Anything that you have damaged
We also hope to maintain your estate by ensuring that the communal areas (where applicable) are kept to a reasonable standard. We would encourage our tenants to look after their estate and report any problems to us (e.g. vandalism).
Our Asset Management Team welcomes your ideas on how we could improve the estate where you live. You may feel that there is an issue over street lighting or fly tipping for example. Please let us know and we will see what we can do!
On-line Services
Many of our Tenant Services are also accessible on-line. The menu at the top right of this page contains a list of the services available to you. We hope you find these on-line services useful and would welcome any comments you may have.
