Report A Repair

Please use the form below if you wish to report a repair on-line by completing the boxes as indicated. Once completed click the Send Repair button.

Additional contact details are listed to the right of this page, if you prefer to write to or telephone us.

Emergency Repairs

If the repair that you wish to report is an emergency, it is recommended that you contact one of our Asset Management Team by phone on 0300 111 3030 to ensure that the repair is dealt with as soon as possible.

Emergency repairs are necessary when there is a danger to health and safety or when serious damage to the property will occur. Examples of this are:

  • Burst pipe or tank
  • Gas leak
  • Fire or risk of fire
  • A dangerous collapsed wall
  • A leaking roof
  • Total loss of electrical power
  • Unsafe electrical fitting
  • Total loss of water supply
  • Partial loss of gas supply
  • Partial loss of heating (space or water) between October and April
  • Blocked foul drain
  • Loss of toilet facilities
  • Insecure window, door or lock

All repair requests will be passed to and dealt with by our Asset Management Team as soon as possible. (Please note: all fields marked * are required).

Your Information
First Name *
Last Name *
Address Line 1 *
Address Line 2
Town *
County *
Postcode *
Email Address
Telephone (main) *
Telephone (other)
Tenancy Reference (if known)
Details of Repair
Availability
Location of Problem
Details of repair
Special Arrangements